Privacy Policy / Privacyverklaring
Last updated: April 3, 2026 | Laatst bijgewerkt: 3 april 2026
1. Introduction
Pavle Markovic IT (“we”, “us”, “our”) operates the website markovicit.nl. This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR/AVG) and the Dutch UAVG.
2. Data Controller
Pavle Markovic IT
Winterswijk, The Netherlands
Website: markovicit.nl
Email: info@markovicit.nl
3. What Data We Collect
We collect the following categories of personal data:
- Contact form data: Name, email address, phone number (optional), and your message content when you submit the contact form.
- Analytics data (with consent): Anonymized IP address, pages visited, time spent, browser type, device type, and referral source via Google Analytics 4.
- Technical data: IP address (for security and spam protection via Google reCAPTCHA v3), server logs.
4. Purpose and Legal Basis
| Purpose | Data | Legal Basis (GDPR Art.) |
|---|---|---|
| Responding to inquiries | Contact form data | Art. 6(1)(b) – Contract performance |
| Website analytics | Analytics data | Art. 6(1)(a) – Consent |
| Spam protection | IP address, behavior | Art. 6(1)(f) – Legitimate interest |
| Website security | Server logs, IP | Art. 6(1)(f) – Legitimate interest |
5. Cookies
Our website uses the following types of cookies:
| Cookie | Type | Purpose | Retention |
|---|---|---|---|
| mk_consent | Necessary | Stores your cookie preferences | 1 year |
| mk_analytics | Necessary | Records analytics consent choice | 1 year |
| _ga, _ga_* | Analytical | Google Analytics – distinguish visitors | 2 years |
Analytical cookies are only placed after you give explicit consent via our cookie banner. You can change your preferences at any time by clearing your browser cookies or revisiting our website.
6. Third-Party Services
We use the following third-party services:
- Google Analytics 4 (Google LLC, USA) – Website usage statistics with IP anonymization and Google Consent Mode v2. Google Privacy Policy
- Google reCAPTCHA v3 (Google LLC, USA) – Spam protection. Legal basis: legitimate interest (Art. 6(1)(f)). Google Privacy Policy
Google LLC participates in the EU-US Data Privacy Framework.
7. Data Retention
- Contact form submissions: 12 months after last communication.
- Analytics data: 14 months (Google Analytics default).
- Server logs: Maximum 30 days.
8. Your Rights (GDPR Art. 15-22)
You have the following rights:
- Right of access (Art. 15)
- Right to rectification (Art. 16)
- Right to erasure (Art. 17)
- Right to restriction (Art. 18)
- Right to data portability (Art. 20)
- Right to object (Art. 21)
- Right to withdraw consent (Art. 7(3))
Contact us at info@markovicit.nl. We will respond within 30 days.
9. Data Security
We implement TLS 1.3 encryption, HTTP Security Headers (HSTS, CSP), regular updates, and access control.
10. Complaints
Autoriteit Persoonsgegevens
autoriteitpersoonsgegevens.nl
+31 (0)88 – 1805 250
11. Changes to This Policy
We may update this policy. The latest version is always available on this page.